Privacy Policy

At Asteri Tour & Travels, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our travel services.

By accessing our website or booking any of our services, you agree to the practices described in this Privacy Policy.

Information We Collect

When you contact us or make a booking, we may collect information such as:

  • Full Name
  • Phone Number
  • WhatsApp Number
  • Email Address
  • Residential Address (if required)
  • Travel Dates
  • Number of Travelers
  • Package Preferences
  • Any additional information you voluntarily provide.

We may also collect basic technical information such as your browser type, device information, IP address, and website usage data to improve your browsing experience.

How We Use Your Information

The information you provide helps us to:

  • Process and confirm your bookings.
  • Respond to your inquiries and travel requests.
  • Customize travel packages according to your preferences.
  • Communicate important booking updates.
  • Provide customer support before, during, and after your trip.
  • Improve our services and website performance.
  • Comply with applicable legal and tourism-related requirements.

We do not sell, rent, or trade your personal information to third parties.

Payment Information

We do not store your debit card, credit card, banking credentials, or payment details on our website. Payments are processed through secure payment methods or as communicated during the booking process.

Information Sharing

We may share limited information with trusted service providers only when necessary to complete your travel arrangements. These may include:

  • Hotels
  • Transportation Providers
  • Local Guides
  • Activity Operators
  • Government Authorities, where legally required

Only the information necessary to deliver the requested services will be shared.

Cookies

Our website may use cookies to improve website functionality, analyze visitor behavior, and enhance your browsing experience. Cookies help us understand how visitors interact with our website so we can continue improving our services.

You may disable cookies through your browser settings if you prefer.

Data Security

We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to maintain the highest level of security, no online platform can guarantee complete protection.

Third-Party Websites

Our website may contain links to third-party websites, including hotels, tourism authorities, payment providers, or social media platforms. We are not responsible for the privacy practices or content of these external websites and encourage users to review their respective privacy policies.

Children's Privacy

If a booking involves a minor, the required personal information must be provided only by a parent, legal guardian, or authorized adult.

Changes to This Privacy Policy

Asteri Tour & Travels reserves the right to update or modify this Privacy Policy whenever necessary. Any changes will be published on this page and will become effective immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.

Asteri Tour & Travels
Location: Gulmarg, Jammu & Kashmir – 193403
Phone & WhatsApp: +91 60050 95132
Email: asteritours380@gmail.com
Support: support@asteritourandtravels.com